Breaking Down Objections
A Short Clip From The EmailLoyalty Full Course
We want to try and break down the reasons for them not purchasing we’re also going to try to add value.
What I mean by breaking things down is if you think back to the last automation there were the customer satisfaction surveys that we talked about Or the feedback request forms.
These things provide massive insight to problems that you wouldn’t even believe existed.
Not everyone is computer savvy so they might not understand why shipping takes 45 days Or there are some people that can’t physically get through a checkout process online.
Address any and all of these possible issues that you know of and any objections in your second email reminder